Help Center: Find Answers, Share Your Story Demo

Help Center: Find Answers, Share Your Story

Welcome to the Qeabc Help Center

Quick answers, simple steps — we’re here to help you make your voice seen and heard. Whether you’re sharing your first real-life moment or exploring our creative tools, we’ve got you covered.

Frequently Asked Questions

How do I upload a video without filters? Just tap ‘Share’ and choose your clip. Our auto-optimization enhances clarity while preserving natural tones — no over-editing, just real beauty.

Can I join a community challenge? Absolutely! Visit the ‘Daily Inspiration’ feed to discover current themes like #7DaysNoMakeup or #MyHometownView. Submit your entry in 30 seconds.

How do I reset my password? Go to /login > Click ‘Forgot Password?’ > Enter your email. You’ll receive a secure link within 2 minutes.

What’s the difference between free and VIP access? VIP unlocks HD exports, private albums, advanced editing tools, and exclusive content from the She Says series. Start with a 7-day free trial.

Why can’t I see my post after uploading? Posts are reviewed for quality and authenticity within 1 hour. If it’s approved, it appears in the feed instantly — if not, you’ll get gentle feedback to improve.

Step-by-Step Guides

How to start creating:

  1. Tap “Upload” on the home screen.
  2. Choose a video from your camera roll (up to 60 seconds).
  3. Add a topic tag like #MorningLight or #WorkplaceHerStory.
  4. Hit “Publish” — done!

How to join a challenge:

  1. Open the “Challenges” tab in your profile.
  2. Pick one that speaks to you (e.g., “Home Kitchen Moments”).
  3. Upload your video with the required hashtag.
  4. Get recognized by our weekly spotlight feature!

Need More Support?

The Qeabc team is always ready to help — even when life gets messy. The support team responds within 24 hours via email or live chat (available during Pacific Time weekdays). For urgent issues, reach out through our Discord community where creators and moderators connect in real time.

Explore More Resources

💬 Case Study: “I was nervous posting my first unedited morning routine — but after getting 50 heartfelt comments from strangers who said they felt seen… I knew this was home.” – Lena, Seoul 🌸 The Help Center is updated monthly based on user feedback and product changes. The mission remains clear: Your story matters — let’s share it together, naturally and proudly.